Setup Guide
Your church owns its developer accounts — your name is in the App Store, not ours, and the app stays yours no matter what. Here's exactly what to do, what it costs, and how long each part really takes.
Start this the day you sign up. Account approval is the slowest part of launching an app, and none of it depends on us — it runs in the background while we build. Churches that already have a D-U-N-S number are usually live in 2–4 weeks; starting from scratch, plan for 4–6.
Gather these once and the rest goes quickly. Everything must match your church's legal registration exactly:
A D-U-N-S number is a nine-digit identifier from Dun & Bradstreet that verifies your organization exists. Both Apple and Google require one for an organization account — Google puts it plainly: you cannot create an organization developer account without one.
Many churches already have one without knowing it, so look yours up before requesting a new one. Apple's lookup and request tool is at developer.apple.com/enroll/duns-lookup (you'll sign in with an Apple ID first). It's free either way.
Use your church's registered legal name and address, and keep them identical everywhere afterwards — down to abbreviations like "St." versus "Street". Google also asks that your payments profile match your Dun & Bradstreet record exactly.
Before you start, Apple requires all four of these:
You don't need a payments profile for selling unless the app sells something itself. Giving links open in a browser, so they don't count.
We never own your accounts — you invite us in, and you can remove us at any time. Once both accounts are approved:
Email us once you've sent both invitations and we'll take it from there: uploading the build, writing the store listing, and handling the review process — including any rejections, which are routine on a first submission.
Because then the app would be ours, not yours. Under your own accounts, your church is the publisher in both stores, and if you ever leave Kinvox the app and its listing stay with you.
No, and Apple won't let you: an organization account needs an email on your church's own domain. Use something like office@ or admin@ that outlives whoever set it up, rather than a staff member's address — those become a real problem when that person moves on.
Even better — skip to step 4 and invite us. Just check that the Apple account is an organization account and that the membership hasn't lapsed.
Apple charges $99/year to keep the app listed, or nothing if your fee waiver is approved — you reconfirm eligibility at each renewal. Google's $25 is one-time. Both are paid by the church, separately from your Kinvox subscription.
It depends almost entirely on the D-U-N-S number. If you already have one, both accounts can be approved within a week or two. Starting from nothing, Google warns the D-U-N-S alone can take up to 30 days, so plan for 4–6 weeks before submission. Your app itself is ready in days either way — we build it while you wait, and we submit the moment your accounts are approved.
Apple and Google both change their process regularly. Email us at hello@kinvox.app and we'll walk you through what you're seeing.
We've done this with every church we onboard. Send us a note and we'll walk through the forms with you.
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